WELCOME TO AMERICAN RTS
Towing & Roadside Assistance in New Braunfels, TX
American RTS helps drivers in New Braunfels with dependable towing, vehicle recovery, and roadside assistance when the day does not go as planned. As a veteran-owned local towing company, we bring a steady, service-first approach to every call. Whether your car breaks down on I-35, your battery dies near Creekside, or you need help after a flat tire close to Downtown New Braunfels, our team is ready to respond with care, clear communication, and respect for your vehicle.
OUR HISTORY
NEW BRAUNFELS MOST TRUSTED TOWING COMPANY
Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles. Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.
Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.
OUR HISTORY
Veteran-Owned Local Towing With a Service-First Standard
Dependable roadside help starts with trust. American RTS serves New Braunfels drivers with towing and roadside assistance shaped by real-world experience, family values, and veteran-owned professionalism. Led by Marcus, a U.S. Marine veteran with a background in motor transportation, the company was built around standards that matter when someone is stuck on the side of the road: show up prepared, communicate clearly, and treat every vehicle with respect.
Roadside situations can feel stressful fast, especially when they happen without warning. That is why our team keeps the process simple from the first phone call to the final drop-off. You can expect practical guidance, careful handling, and honest direction on whether your situation calls for a tow, roadside service, or vehicle recovery.
OUR SERVICES
Towing and Roadside Help for New Braunfels Drivers
From towing and vehicle recovery to tire changes, jump starts, lockouts, fuel delivery, and winching, American RTS sends the right help for the situation.
Towing Services
Our towing services are designed for light duty vehicles, including cars, SUVs, vans, motorcycles, and small trucks. Whether your vehicle will not start, was involved in an accident, needs to be moved from a parking lot, or requires careful transport across town, American RTS provides towing in New Braunfels with attention to safety, vehicle condition, and the pickup location.
A safe tow depends on more than hooking up and driving away. Vehicle weight, ground clearance, drivetrain, damage, tire condition, and the surrounding area can all affect how a vehicle should be loaded and transported. When flatbed towing or extra care is needed, our team focuses on proper setup, secure loading, and steady communication before the vehicle moves.
Roadside Assistance
Sometimes the fastest solution is roadside service instead of a full tow. American RTS offers roadside assistance in New Braunfels for common issues like flat tires, dead batteries, vehicle lockouts, fuel delivery, and winching when a vehicle is stuck.
If your battery dies, a jump start may get you moving again. If you run out of gas, fuel delivery can help you reach the nearest station. If your keys are locked inside the vehicle or your car is stuck in a difficult spot, our team can respond with the tools and experience needed to help safely and efficiently.
Move your vehicle out of traffic if you can do so safely, turn on your hazard lights, and stay aware of nearby vehicles. If you are on I-35, Loop 337, or another busy road, it is usually safer to stay inside the vehicle unless there is a clear risk. Once you are in a safer position, call American RTS and explain where you are, what happened, and whether the vehicle can roll, steer, or start.
A tow is usually the better option if the vehicle will not start, has accident damage, overheats, has transmission trouble, or cannot be driven safely. Roadside assistance may be enough for a dead battery, a flat tire with a usable spare, a lockout, or an empty fuel tank. If you are unsure, American RTS can talk through the situation and help decide the safest next step.
The cost can depend on the service needed, your location, the vehicle type, towing distance, and whether recovery or special handling is required. A simple jump start or tire change is different from a tow after an accident or a vehicle stuck off the pavement. American RTS focuses on clear communication so you understand what the job involves before service begins.
The most helpful details are your location, vehicle type, what happened, and where the vehicle needs to go. Nearby landmarks, business names, highway exits, or cross streets can make it easier to find you. It also helps to mention whether you are in a parking lot, on the shoulder, in a driveway, or stuck somewhere off the pavement.
Yes. Some vehicles need more attention because of low clearance, custom parts, all-wheel drive, motorcycle setup, or existing damage. In those situations, the towing approach matters. American RTS focuses on proper loading, secure transport, and clear communication before moving the vehicle.
GALLERY
Real Towing Work From New Braunfels
Our gallery is not stock-photo filler. It gives drivers a closer look at real trucks, real calls, and the types of vehicles American RTS is trusted to handle throughout New Braunfels. From local towing jobs to roadside assistance calls, these photos show the equipment used, the situations handled, and the care taken with cars, trucks, motorcycles, and SUVs.
WHAT OUR CLIENTS SAY
"Joaquin was our tow driver. He was professional, safe and awesome! These are qualities that all employees should possess. He towed our car from New Braunfels to San Marcos and we were very satisfied with his service! Call and ask for Joaquin for your towing needs!"
WHAT CLIENTS SAY
"My mother’s car unexpectedly stopped working (even after changing the old battery). The lady who got my information was helpful, fast and informative. Joe helped tow my mother’s vehicle from New Braunfels to West San Antonio was friendly, skilled, and attentive on helping us given the situation. Thank you Joe!"
WHAT CLIENTS SAY
"Had a flat tire and did not have my Key to take off tire from rims. Had my Special Needs Son with me and was in panic mode. I Called American RTS and Steve was out to help us in a flash, under 30 minutes. He was helpful and even helped out my oldest son, because his battery was dead . The price was reasonable and I will continue to call Steve , Marcus and the crew"
WHAT CLIENTS SAY
"I was in a bind and needed help. Transmission fluid leaked out on I-35 and truck wouldn’t shift. Every tow company in New Braunfels was 2hrs out due to heightened service calls. Marcus gave me a call back and said he could have a driver there in 5min. That’s a big deal when you are on the side of the road and you need to get back home to your kids. Steven towed my truck to my mechanic and then drove me home. Fast response time. Exceptional service."
WHAT CLIENTS SAY
"Joaquin was fantastic in helping me get my car towed when I needed service. I was stuck on the side of a busy tollway. He was professional and encouraging when I was feeling discouraged. He got my car where I needed it to be in a quick and timely manner. American RTS is definitely the company to call when you need roadside & towing services and you care about being treated with respect."
Monique Garcia
