So. I just have to give the biggest of shout-outs to this guy right here. The genuine MVP. I truly wish I could give more than 5 stars. I sat on the side of the road for 4 hours waiting for my people to get a tow truck, they called Marcus and he was there quick fast like a bunny. He even called me to tell me where he was and how long it would be and asked if I was okay and reassured me he would be there asap, and he was. It MAY have been 20 minutes, IF that from the time my people called until he got me. And he was incredibly nice and professional when he arrived. Asking again if I was okay and talking me through what he was going to do and was personable and just amazing all around. And he can whip it man, he knows exactly what he’s doing and is truly just good at his job. I cannot express enough how thankful I am. He made my day, not just because he saved me for the side of the road, but because of who he is as a person. So cool. I literally am going to call him for anything and everything I need and you should too!

My daughter blew out a tire due to shoddy road work. Her rim was damaged. With my husband not being in town, I called and was referred to this company. I don’t waste time and I put a price to my sanity. Everyone wanted me to take the car to their shop but no one heard me when I said I couldn’t drive the car due to not being able to change out the tire for the spare. I have an elbow injury and my daughter had taken one of my other vehicles to university. I called and inquired about roadside assistance since my insurance company reports your roadside assistance as an insurance claim. No thanks. I’ll pay someone to come change the tire and rim so I can drive the car to the shop. I told Marcus what I needed and why: With my busy schedule, I didn’t know when I’d be freed up enough to go for a new rim and tire, plus alignment. Marcus said he would be here in about an hour, give or take a few extra minutes due to school zones. I’ll be here. No worries. The honesty about arrival and possible delay due to school zones was professionalism at its finest. He arrived and got straight to work. He loaded the tire onto the back of the Rogue for me so I wouldn’t have to do it. I thanked him for his military service and professionalism. It was an excellent price because it took so much anxiety off my shoulders. He was extremely courteous, professional, helpful and cautious when handling the vehicle. I highly recommend calling this company if you need a little of a lot of help. I’ve got Marcus and American RTS Towing on speed dial if I ever need them again. But who doesn’t need or want excellent service? Highly recommended and worth every star!

Towed my car over one hour away, great service and extremely friendly! Showed up actually couple minutes faster than they said, and provided excellent service for a great price. Really trustworthy and professional.

My car stalled off to the side of the road after hitting a deer American RTS came to my aid in a mater of minutes after I called the tow truck driver was great made me laugh and made my day thank you American RTS I’ll be using you guys again

American RTS is my go to towing service business. They’re very professional and good pricing. I recommend this business just because they have been helping me over the years as well as friends and family. If you need wrecker service these are the people who can definitely help you, from lowered cars, motorcycles, trucks, SUV’s, tire change, battery change, or even if you need fuel. They can take care of you!

Could not be more happy with Marcos who assisted us in our car trouble situation. Very friendly, professional, and just a good person. Definitely use this company.

I would recommend American RTS to anyone who needs towing service! My son is in San Marcos and his car broke down. Marcus was on time and helped my son out. I called him a second time to move the vehicle to another location and he was there when we needed him! Thank you Marcus for helping me take care of my son! Best customer service!

The best tow experience I’ve ever had. Not only did he give me a ride he’s a great individual. Will definitely be calling him every time I need a tow.

Marcus is awesome! Very professional and works fast. Also just seems like a nice guy which is a great thing to run into when your having car trouble!

Great experience. Marcus was Very helpful and prompt. Towed my Tesla Model Y to tire store.

I am obliged to take this moment to speak of the extreme professionalism extended to me in the towing of my pride and joy Ducati . Daniel took the time to explain his approach to securing my motorcycle before it was locked down and was willing to allow me to assist. Communication is key and I will be working with American RTS directly when I find myself in need. Great job!!

AAA WHO??? THIS BUSINESS WAS AT MY EMERGENT TOW IN LESS THAN 10 MINUTES AFTER I CALLED!! FRIENDLY,EFFICIENT,AND SAFELY TOWED ME TO DESTINATION. HIGHLY RECOMMEND.. THEN YOU CAN SEND AAA YOUR RECIEPT FOR REIMBURSEMENT!!!

We had a rear tire blow out in a remote area. With no spare and not a lot of options, we requested a tow via our auto insurance. Marcus showed up quickly and safely loaded up our car (Porsche 997.2). He did so efficiently and made sure there would be no damage. He was professional, polite, efficient, and had an outstanding attitude. I took two of his cards for future reference. I do and will highly recommend him to anyone in the areas he serves. He is also capable of safely hauling motorcycles if needed. His equipment was modern and clearly well taken care of.

I highly recommend this tow company if you are ever in need. Such a nice guy! Dependable, professional, really took care of me. Pricing was fair. Was a pleasant experience and I’m glad I chose them!

Great family owned towing company. I felt safe the whole time, and Marcus is very friendly and easy to talk to. I had a 75 mile tow and he was great. Fast service too, he was there soon after calling.

After some recent car trouble I’ve had to use several towing services as of late and they are without a doubt the best one yet! They have the best rates in New Braunfels. Marcus was very friendly and easy to deal with. The guy who picked up the car was more knowledgeable than the other tow guys, showing me stuff that I didn’t even know about my own car. 100% would recommend!

This morning I got a flat tire on the highway. I also did not have a spare! I called American RTS and spoke with Marcus, the owner. He was there to help me very quickly & was very professional! I am very pleased with the service I received today! Marcus went above and beyond his job duties to help me out! I am so grateful that I chose this company! I know God was looking out for me today! Thank you Marcus for all of your help! Me & my daughter are safe and sound!! -Jackie Alvarado